Shipping and Returns Policy

SHIPPING

Unless otherwise stated in the item description, items ship for a flat fee of $20, which includes tracking and insurance. Items shipped within the U.S. will generally arrive within three days; timing on international shipments varies by country and customs. However, tracking is provided on each package shipped.

RETURNs

Item condition is as reflected in the photographs and description provided. Accordingly, all sales are considered final.

That said, at Ancestral Antiques, we strive for 100% customer satisfaction and encourage you to contact us if you think there is an issue with your purchase.

OTHER FREQUENTLY asked questions

WHAT IS THE PROVENANCE OF THE ITEMS YOU OFFER FOR SALE?

As lifelong collectors, many of the items offered come from our own families and have been passed down through the years. Where possible, we will share the story in the item description. Because we have a passion for history, heirlooms, and traditions, we also attend auctions and other events in search of rare finds and high-quality collectible items. We’re proud to offer them to you, to be made part of your own family’s history.

WILL YOU LOOK FOR SOMETHING ON MY BEHALF?

Absolutely! Customers often ask us to help them add to or replace previously lost or broken items, and we’re happy to help. There is no guarantee we’ll be able to find what you are looking for, but we’ll do our best. Just contact us with more information about your interests.